Tag Archives: clicker issue

Right now – SBU is using Turning Point Cloud for clickers in our classrooms.  As of tomorrow (May 31st), Turning Technologies will be releasing a new version of the software called Turning Point 8.  It will show up as a download from your instructor user account through Turning Technologies:

 

 

Turning Point 8 is NOT backwards compatible.  Any assessment and quizzes made with Turning Point 8 will NOT work in our classrooms and lecture halls.  (See above in the screen shot where it says “Before you download, please check with your institution…”)

The new version also will not be compatible with loading grades into blackboard until we decide to switch to the new version… so even if you only teach with your own laptop, you will not want to use anything but Turning Point Cloud at this time.

 

TurningPoint Cloud with Powerpoint for Mac – notice

Dear Valued Admin –

Turning Technologies released an update today for TurningPoint Cloud to support Microsoft Office 2016 Mac v15.25. Clients with this version of Microsoft Office were experiencing issues with TurningPoint’s PowerPoint Polling environment. This update resolves the previous issues to allow for a seamless experience with PowerPoint Polling.

To download the latest version, open TurningPoint Cloud and sign in. Click the TurningPoint logo at the bottom of the dashboard. In the popup window, click Check For Updates and click Install Update.

We thank you for your patience.

Please review full documentation for more information.

Turning Technologies

Turningpoint Clicker grading issue

Clickers are used to gain student involvement in even the largest classrooms. At Stony Brook University, a lot of our instructors will assign points to the students  whether they get the question right or not. Sometimes the same amount of points, sometimes not – and sometimes those grades make it to the grade book and sometimes, they only measure whether the students were responsive enough to merit attendance for the day.

So what does it mean if the results manager shows a 0 in the situation where the instructor gives points whether the students got the answers wrong or not? First, make sure that the instructor marked something as correct.  If most students have a grade of some sort – but one or two students have zeros across the board, this isn’t likely the issue. You can double check that something was marked as correct, by going to the Turningpoint Manage tab selecting a session, and clicking Edit Session.

example of the edit session window
example of the edit session window

In the above picture you can see that answer 1 is marked correct and that both incorrect and correct answers would get a value of 1. So this doesn’t account for the 0 in the results manager or grade book.

The next thing that could be wrong, could be that the student unwittingly was in “Send Message” mode, rather than just in the regular polling mode. To find out if this is the case, go to Manage tab, then while having a session highlighted, click the Reports button.

 

where to find the Session Log report
where to find the Session Log report

Then for the type of report, choose “Session Log.”  Here is where Turningpoint keeps messages that were sent to you when polls were open.  You can see below, someone did in fact send “Hi.”

Session Log from Turningpoint
Session Log from Turningpoint

However, you can also see that two students were sending in what they thought were answers to the polls.  If these students have zeros – you now know why.