Kevin.Feng.1@stonybrook.edu

Week 14: 05/01/2015 Roth Regatta!!! and some Shadowing

Week 14: 05/01/2015 Roth Regatta!!! and some Shadowing

This week during shadowing at help desk, I assumed the general duties of answering the phone, live chat, and emails. I answered a user’s question about using virtual SINC site outside of the United States and informed the user that it should work since it’s a browser based program. I think it’s important to know […]

Week 12: 04/17/2015 ECC Tour and Shadowing!

Week 12: 04/17/2015 ECC Tour and Shadowing!

During this week, while I shadowed help desk consultants they basically let me take over for them. The senior consultant sat next to me while I was in charge of the phone, email, and live chat.  I remember that during one of my shifts I got a live chat about using VoiceThread. VoiceThread is a […]

Week 11: 04/10/2015 Frey (fry??) Hall Tour and Shadowing

Week 11: 04/10/2015 Frey (fry??) Hall Tour and Shadowing

This week during my shadowing with senior consultants we went over a mock scheduling practice. I think that as a senior consultant, and especially site managers, it’s important to know how to schedule consultants during the temp, perm and final weeks. Even before becoming an intern, I knew that scheduling would be a difficult but […]

Week 10: 04/03/2015 Tours and Sparky/html plus some Shadowing

Week 10: 04/03/2015 Tours and Sparky/html plus some Shadowing

This week during my shadowing with Adrienne and Jen Sang we went in-depth and talked about public and consultant workshops. They both shared with me about the basic procedures when setting up workshops for students. They informed me that consultants give 1-3 workshops every month depending on when they send their availability to Chris/Tara. Adrienne […]

Week 7: 03/13/2015 Library Databases and Shadowing

Week 7: 03/13/2015 Library Databases and Shadowing

This week’s internship class we had two guest speakers from the Library to come over and talk about the different databases that are offered by the school. I personally have yet to write a research paper but if I ever need to, this internship class definitely pointed me in the right direction. If you go […]

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