For this week’s internship class, Celia and Danny came in to talk about scheduling. We’re given a mini exercise where we received shift requests from 8 consultants and we have to assign them hours with specific requirements. such as one opening or closing shift and 8 hours minimum. We experience firsthand . There were far…Continue Reading Week 7 – The Art of Scheduling (3/14/14)
Week 6 – Fine Arts e-Media/Hybrid Lab (3/7/14)
For this week’s internship class, Nam and Ben gave us a tour around the Fine Arts e-Media and Hybrid Lab SINC Sites. We learned about the uniqueness of these sites, in terms of location, software available, as well as different site procedures. Like the Physics SINC Site, both these labs are Mac only. There were also keyboards, tablets…Continue Reading Week 6 – Fine Arts e-Media/Hybrid Lab (3/7/14)
Week 5 – Customer Service (2/28/14)
The topic of this week’s class was Customer Service. Similar to what we did during boot camp, we were assigned into 3 groups and asked to identify the customer service blunders the manager of the video is guilty of committing. As consultants, we are part of the customer service industry. As consultants, we stand in…Continue Reading Week 5 – Customer Service (2/28/14)