5/5/2015 This past week has been one of the most memorable experiences for me this semester. I had a great time bonding with the other interns and current Sr. Cons while working with them on our Roth Regatta boat. This was the first time I was able to build something together with friends since I […]
4/28/15 With the internship winding down, I gave my presentation on the TLT Faculty Center last Friday with my partner, Matya. This project was a great way to learn more about Google Sites, speak with other faculty members within DoIT, and practice delegating roles in a team assignment. Though I felt very nervous during the […]
4/21/15 The highlight of my week was the walking tour of ECC with Senior Network Architect, Behzad Barzideh. We walked through the building exploring unfamiliar technology best described as the behind-the-scenes activities that keep Stony Brook’s network services running. I saw the servers that run our most important processes (i.e. PeopleSoft), clusters of ports that […]
4/14/15 The interns toured Frey Hall this week with Diana Voss to learn more about the technology available in this relatively new building. We began with the most recent addition to Frey, which is the Testing Center in rm 109. With a webcam on each of the 60+ computers and rows of overhead surveillance cameras […]
4/7/15 The internship class met at the ESS SINC Site this week for a walking tour. We also visited the Physics COLA and the Harriman SINC Site to become familiar with a greater variety of TLT’s remote sites. This allows us to become more helpful if new consultants ever have questions specific to these locations. […]
3/29/15 The internship class took the Friday off again because of the correction day schedule. My help desk mentors focused more on teaching me about how to interact with customers this week. Even though it is usually safe to ask for a client’s NetID to obtain contact info, Erika mentioned that if Help Desk receives […]
3/24/15 Before leaving for Spring Break our internship class welcomed a guest speaker representing the university library. We learned how to search through the library database and catalog for information on library.stonybrook.edu. I was surprised to find out that this website also provides resources to more easily gather information using specialized databases outside of the […]
3/10/15 The internship class was cancelled due to the university correction day, but I continued to shadow my mentors. Jasmine and I reviewed a Help Desk email from earlier that morning from a user who was having difficulty connecting to Virtual SINC Site on his iPad. Jasmine encouraged me to ask myself questions like “What […]
3/3/15 The interns visited the two Fine Arts SINC Sites this week to become more familiar with equipment and software not available at other sites. Jane Lee, the Fine Arts Site Manager, also met with us to guide us through the technology. The Hybrid Lab on the ground floor makes use of Mac computers, microphones, […]
2/24/15 Unfortunately, I missed this week’s class to attend the Engineering Job and Internship Fair. To make up for this lost session, I asked a few fellow interns to fill me in. According to them, Jennifer Jaiswal taught everyone the basics of Blackboard. She also added us all as Course Builders to a testing ground […]