In this week’s internship class, took a tour to the Fine Arts SINC site. The Fine Arts SINC site is divided into two sections: E-Media and Hybrid. Throughout the tour, we were introduced to the various equipments that were available in the SINC site. We had chances to try out a graphics tablet, a Scanner, microphones, and surprisingly, a piano. Eugenie and I were able to record myself playing Jingle Bell on the piano, which personally I found very fascinating.
During my shadowing hours with Jane and Victoria, we went over the basics of accounts. We covered services involving NetIDs, changing NetIDs, and the deactivation of accounts and all accounts associated with a NetID.
During the helpdesk shadowing hour, I assisted a senior consultant (Jennifer Yi) with her ePortfolio workshop. She taught the workshop and I handled general assistance and questions. I also answered a phone call from an instructor for an issue with the classroom computer. Overall I feel like I’m getting a good idea of my responsibilities.