I work in fast food, and I have a completely different personality when I am there, an alter ego. I am not typically the most pleasant person, meaning I can be considered abrasive from time to time. I also have a very short temper. This is not the most useful characteristic for dealing with the general population that’s always in a rush or their kids who want that one specific toy. As a result, I’ve created a work personality of sorts where I am the most upbeat, positive version of myself that I can possibly be.
Some people are kind and pleasant in return but there are the customers who take my kindness as a signal to talk down to me. Combined with the stereotypes about the lower intelligence of fast food employees, I get a lot of people who slow down their words as they say, “Thank you dear, you’re doing a good job.” I get a lot of customers who call me honey and baby and sweetheart.
To the boys in their late teens and early twenties, I’m sorry, I’m not being nice because I think you’re cute and I want to flirt with you. I’m being nice because I’m supposed to be. To the older men who think that think I’m not that smart and that I’m just a little girl who you can talk down to, again, I’m just trying to make this experience as painless as possible. If you hand me twelve cents, after I enter the money you first gave me, don’t worry, I’ll still be able to make change for you without you explaining it to me. However, I only get a little angry when I see a customer who one day called me “honey” call my male coworker “sir” because I know, or at least I hope that the use of these diminutive terms is subconscious.
I accept these little diminutive nuances because I know it’s not the worst thing that could happen. I have had a customer say to me, about my Hispanic coworker, “Can you just make sure that she knows what she’s making, I don’t know if she can read that I don’t want cheese on that.” Knowing where this was going, I played dumb and answered, “Yeah, she knows what she’s doing, why?” The woman was slightly embarrassed, but went on to say, “Well, she just didn’t look like she knew English, so I thought I would ask you to make sure.”
I g=have been on the receiving end of one of the most harmless microaggressions. I haven’t been asked about my race, or about my sexuality, just my gender. I haven’t been put down, just mildly disrespected, and maybe the person who said “baby” just thought they were being nice. I know what something so mild feels like so I would hate to hurt anyone else with something more severe and I try to monitor what I say so as to prevent anyone from feeling how I do.