13 Responses

  1. Erika Pugliese 11/28/2021 at 7:16 pm |

    I honestly had no idea that dictation software is used in the healthcare system, but the concept makes sense when thinking about it. Although I am not a physician, when you discussed how there are problems when using dictation technology, such as the system writing the wrong words, I was able to relate. When using the speech to text program on iMessage that almost every time it was wrong. I would have to reread what was written and edit it. This takes even more time than it would have for me to simply text it out. I cannot imagine if physicians would use dictation for pages on information, and have to reedit it, would it not be faster to just type it? I especially liked the picture example you used from Twitter, where the user stated “PANCREATITIS” not “angry otitis.” That picture and the examples of how physicians felt about the product, helped make the point of the problems that dictation products have when used in professional settings. Those pictures not only helped to support the points you were making, it also helped break up the text and keep the reader’s interest.

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  2. mhono 11/28/2021 at 9:37 pm |

    Your topic is very relevant considering how widespread dictation software has become! My car even has voice controls now, and I can certainly see it becoming more prevalent in both personal and professional use.

    Your project answered a lot of the questions I’ve always wondered about dictation software. I was surprised to learn that for many speech recognition technologies the accuracy rate was “as high as 99%”. Due to my often frustration with audio controls, I assume the actual accuracy to be much lower. It was very informative to learn that the effectiveness of the software can be influenced by the level of training one has.

    I also found your point that using dictation software can help make doctors and everyday people healthier by preventing prolonged sitting and poor posture to interesting. Dictation software seems to be able to improve the productive and health of medical professionals. Do you foresee a world where dictation software improve to the point where it replaces written communication?

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  3. khusharma 11/28/2021 at 10:10 pm |

    Hi Annie,
    I greatly enjoyed reading your presentation as it presented all the information needed to understand dictation software in the health industry. I really liked how you presented opinions from real-life doctors who use these devices and used their testimonies in order to support your argument such as from the Tiktok video of Shanny DO and the example of the Tweet. I also liked how you presented the benefits of such a technology such as helping against health issues associated with sitting for long hours and how doctors can spend more time with patients since they don’t have to spend as much time documenting patient interactions and also provided a solution to the errors of the technology such that training can be used to help doctors get better at using the technology.

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  4. samuel escobar 11/28/2021 at 10:37 pm |

    This topic is super relevant to me right now. I am currently working as a medical scribe in an urgent care clinic. My job is to basically document and type what the provider is saying during the exam in the room with the patient. The other day, a provider was literally talking about the dragon device they used while in their previous ER job. They said it was great that they did spend less time on easier cases. However, they said on more complicated cases with more complicated diagnoses, medications and findings, that the device was less reliable. Also, they said they would have to double check everything from the dictation.

    I came to learn that a lot of a physician’s time is spent documenting and charting. They’ve mentioned how it can be a big pain and take away from their ability to see patients. Some doctors even take their charting home after their shift is over because of how much they have to get done. It is becoming a serious problem in healthcare, and I can see why dictation can help tremendously… but it might not be the best option for some!

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  5. jgershenson 11/29/2021 at 2:11 am |

    Hey Annie,

    I suppose I never sad to think about how speech recognition or dictation impacts the medical field, but I have definitely thought about how it impacts our level and capacity of efficiency. As I write this I am not writing, but rather speaking into my dictation on my phone. I will say that for me it’s been a lifesaver and made it much easier to develop a lot of my literature in this course and other courses in my college career. I’m not sure if it is the quality of my work that has changed, or that it just helps me climb out of my writers block by speaking my thoughts out loud. This is a super interesting topic to think about, particularly in terms of the medical field. on first instinct, I would say it is definitely a useful investment to improve a dictation device so that it is better suited for medical terms in the medical environment. I have met several doctors that chooses to use this sort of system, one of which moves very slowly (lol) and prefers to use this device instead of typing the overview of his cases. From what I have seen and heard from him, the device is very accurate and he rarely has to correct it – which is surprising considering has a very strong accent and even I find it hard to distinguish between “angry otitis” and “pancreatitis” when he speaks into the tiny black box.
    your paper overall was super informative, very resource-based, and covered a wide range of discussion regarding this topic and its impacts in the medical field. I can clearly see how a system like this can be very frustrating to physicians, particularly because, as you said, it would require a “new mindset” for many older physicians. But it’s funny, because if you look far back enough, they still have trouble using their computers, so you might be able to sway that audience, considering this just requires one button.
    Although this piece followed a very traditional format compared to some of the other posts in the class, I enjoyed it just as much and found it incredibly thought-provoking.

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  6. emcghee 11/29/2021 at 5:20 am |

    I went into your piece totally uninformed about the subject–honestly, I had no idea that this was even a relevant topic to this class and I have never thought about dictation software or hardware. I am happy to report back that I now feel as well informed on the topic of dictation software within healthcare as I need to be. I can see where this subject is applicable to the average person, who might use dictation software such as voice-to-text on their smartphone. I especially enjoyed your inclusion of the doctor’s frustration expressed on Twitter, this made the topic much more approachable.

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  7. tpdubois 11/29/2021 at 10:30 am |

    Hi Annie,

    I really liked your topic. I once shadowed a radiologist who used a dictation software to dictate his notes while he was looking at images. He thought that it was easier than switching between the images and his writing. In terms of formatting, I liked how you included images of the actual device. It helped me visualize what you were saying. I also liked how you included the actual twitter posts. They broke up the text a little to make it easier to read.

    I was surprised by how many people disliked the software. I thought that it was a great tool for multitasking, but I guess there are many errors that need to be worked out. Maybe as more of the younger generation becomes doctors, more of them will use the dictation software. I also really liked your section on the health benefits of using the device instead of typing. I never thought about this before.

    Overall, I really liked reading your project!

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  8. frfernandez 11/29/2021 at 3:40 pm |

    Loved reading your piece! As an art student, I had no idea about any of this so it was a really eye opening read. As with most things, it is a lot more complicated than you’d initially think it is. What can originally start out as a seedling of an idea: “What if we gave doctors voice recorders so they can talk faster than they type” turns into a behemoth of research, improvements, compromises and frustration. Especially in the medical field, where any mistake has the potential to be liable for harm, illness or even death. You have to be 100% sure you’re doing things in the right way. I think all of the points you brought up were wonderfully made, especially the emphasis that a ‘one-size-fits-all’ solution is not possible. There are too many people and too many moving parts that need to work in harmony for that to happen. Note taking for a doctor is a lot like any other creative work, even though someone may be a “painter” or a “sculptor” those artists each for a unique style and method of use for those mediums. The same is for doctors when they take notes. Ultimately, it’s a matter of personal preference.

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  9. sytran 11/29/2021 at 3:54 pm |

    Hi Annie,

    I was not aware that dictation software was used in healthcare and honestly, I had my doubts about it before reading the rest of your project. One of the examples that you mentioned about Dr. Simon and the Twitter post perfectly described my concerns with the software. If anything, I had thought the dictation software, despite its countless updates, would end up being counterproductive because there may still be inaccuracy in translating the words from speech to text due to various accents. Even then, because I believe the patient documentation is important, everything should be written accurately and I’d feel paranoid about letting a software write notes for me. As a result, I’d probably still end up proofreading or looking over the text to ensure that there aren’t any major mistakes in documentation, wasting more time than it would’ve taken if I were to write it myself.

    However, your argument on the benefits of dictation software was convincing. One benefit that caught my attention was health benefit. I didn’t consider this, but I personally think dictation software could help relieve strain on the back and wrists after being hunched over my laptop the whole day. Just thinking about it has already made me feel relaxed. Imagine if I could “write” a research paper slouching on the couch.

    Overall, I appreciated that you appealed to both sides of your audience in regard to dictation software. It was nice that you took the time to understand why people might be against the idea and also bring out the benefits as to why one should consider using it. Furthermore, I enjoyed clicking on the hyperlinks and browsing through the images that you presented in your project.

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  10. pmcdonough 11/29/2021 at 5:09 pm |

    When I think of dictation software, I usually think of text-to-speech on smartphones. I would definitely agree that this technology can be very annoying at times. But I would still consider it to be helpful in certain situations. I find myself using text-to-speech when I want to send a text while focused on another task, like typing on my laptop. When I am deep in thought while writing, text-to-speech on my phone allows me to send a message without having to completely remove myself from whatever I am doing. Maybe there is some middle ground to be found in the healthcare system. As you mention, dictation software is better for some individuals over others. Perhaps dictation software can find a niche in the healthcare realm without completely overtaking the field.

    I also like how you end your project with the idea that technology is constantly improving, possibly leading the way for the widespread use of dictation software in the future. This theme goes way back to our earliest class discussions on what it means to be a writer. Does it mean that you must type words onto a screen? Does it mean you are someone who writes books? I think your paper makes it clear that using dictation software is indeed a form of writing.

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  11. shankim1 12/01/2021 at 12:51 pm |

    I really found your topic to be very interesting. I did not know that they used dictation software in the healthcare system. I thought dictation software was only used in smartphones and such. I did not think that the accuracy of voice recognition was 99%. When I use it on my phone, it doesn’t pick up what I say half the time so I thought the accuracy would be much lower. I thought it was very interesting that the effectiveness of the software is influenced by the level of training that someone has.

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  12. selangovan 12/01/2021 at 1:49 pm |

    I found this topic very interesting. I like how you listed all the pros and cons of dictation software being used in the medical field. As I was reading the paper, I felt that using dictation software would be less helpful because doctors would have to go back and edit the transcripts since the recorder doesn’t catch every word properly, like you stated in the “Pancreatitis” example. However, as I continued reading, I agree that dictation software can be very beneficial for doctors that have to sit and stare at screens for long periods of time. So, getting up and walking around while using the dictation software could help them get a break from that while being able to continue working. I really enjoyed reading this paper. Good job!

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  13. justin 12/01/2021 at 8:44 pm |

    Hey Annie,

    My biggest concern with this topic was how accurate it would be in a field that needs almost impeccable accuracy in all departments. Not only did you cover that in full detail, but you also did a great job covering the other major areas of dictation software. I feel like not only in the healthcare system, but most of life, if it calls for in the given domain, will move towards dictation as it seems everything is speeding up and our threshold of patience now a days is growing thin. Can’t say if this is good or bad but will be interesting to see how far we’ll go with dictation softwares. Great project Annie.

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