April 26th, 2015 (Week 12)

It’s been a pretty good week! I’ve been practicing more at Help Desk and at Main Library. At Help Desk, I can handle phone calls, emails, and the occasional chats that come in. I’ve been able to Footprint everything with little to no help. At Main Library, my mentors have allowed me to take over the desk. I have been practicing delegating tasks to other consultants so that I can manage the front desk. Overall, I feel like everything is falling into place. After a few more times of practice, the kinks will smooth out.

As for internship class, we’ve started the final presentations! We managed to get through four groups who did their projects on DoIT, Educational Technology- AV Services, TLT Instructional Technology, and TLT Faculty Center. To be honest, I did not know that some of these divisions exists within DoIT. I was a wonderful experience learning about the different groups and their roles in running the services on campus. It was also great to watch my fellow interns present and showcase their skills. I loved how everyone was professional, informative, and engaging at the same time. My final presentation with Kevin is in two weeks! I feel like the pressure is on to do well. I think my biggest challenge is being charismatic. Tara said that we needed to engage the audience by starting with a personal anecdote or question. Kevin and I figured out how to do that. However, I’m worried about being nervous and blanking out in front of everyone. I’ll just have to stay calm and try my best!

On a side note, we’ve been working on the Roth Regatta boat! It’s coming along great! We have the base down and most of the sides up. Jim has planned two more days of intense building before the contest! I feel like I have bonded more with my fellow interns and the senior cons over this project. Can’t wait to see the finish product and watch our boat successfully cross Roth Pond!