Group Meeting 4/9/20
Client: SBU Food Pantry
Focus: Social Media Outreach
Group: Derek Widmer, Nitin Punn, Mei Feng Huang, Joycelyn Xian, Donna Crapanzano
Meeting Date: April 9, 2020
Meeting Location: Zoom Meeting
Meeting Time: 3:00PM - 3:25PM
Agenda:
-Q&A with Donna : Ensure all questions are answered and everything is clear on both ends!
Q&A
Donna’s Questions:
What platform do you believe would be most appropriate for the Food Pantry?
-Most likely instagram because it can be made public and anyone can view the page. There is a way to disable comments on there
-Snapchat is not as good because you have to add each person as a friend before they can view your stories.
-Tiktok is not really an appropriate platform for what we need.
Are there suggestions for what kinds of posts that should be made?
-We are planning to create a template for flyers that can be posted to instagram. These posts can be for food drives and other events.
-Templates for posts about food drives and other events
-Templates for stories about closures for the day etc.
-Create a guide for users on how to do both
How will the templates work? :
-We are planning to make templates with photoshop and will be exploring a solution where you can just change the text for the template and easily upload the post onto instagram.
How will the push notifications work?:
-We will use FileMaker to create this system for donors + volunteers + admins
-Functionalities:
-Options to select a different template for e-mails about closing, events etc.
-You can also just draft your own e-mail
-Select groups of people you would want to send emails to
-More information about this is available in our design brief on our site
Communication between groups:
-Slack: create a channel for different topics and for different people
-There is a function to force send important notifications to everyone
-It is similar to a messaging application but is more professional + has more functionalities
-We will provide Donna with more information about this.
Our questions for Donna:
Do you want us to start up an Instagram page and would we need credentials to start up the page?:
-No, the page should not be started yet because operations may be changing.
-For now focus on the ideas and design of what it would look like.
Is there someone that will continue maintaining the Instagram page?
-Somebody will be assigned to keep up with the IG Posts.
Did you also require us to make updates to your website? This did not come up in our discussion with the volunteers but was brought up by Professor Scarlatos recently, but we would like to check with you on that.
-There is no need to create a website since there already is one that is hosted on OuCampus.
-However, social media information has been taken off the page so we may need to include that in & maybe explore the possibility of embedding the posts from Instagram onto the website.
-We can also maintain the website and see if there is anything we can add or change to improve it, however the overall format cannot change because of SBU.
-Lastly, Donna is interested in using Slack and will fill out the form for us to get the standard version so that we can work on setting it up.
Main Tasks for the Week:
Instagram:
-Create templates for posts + stories etc for Instagram
-Create guide with tips on how to make posts + stories more appealing + aesthetic
Slack:
-E-mail a form to Donna for nonprofits to get the standard version
-Create a guide and summary about functionalities of Slack for Donna
-Create a Slack for the Food Pantry
General:
-Continue researching and learning how to use each of the programs we plan to use: Slack, FileMaker, Instagram, Photoshop etc.