• Be sure you are logged into the Zoom App when you start the day and especially after your computer has been updated. The Zoom App is the application that lives on your computer. https://it.stonybrook.edu/help/kb/installing-and-signing-int…
• Update your Zoom App weekly: https://it.stonybrook.edu/help/kb/updating-the-zoom-app-on-y…
• If you are missing features in Zoom (can’t record, no breakout rooms), sign out of the app and sign back in to refresh your account: https://it.stonybrook.edu/help/kb/signing-out-and-back-into-…

We also have a troubleshooting page for zoom that can be found here:  https://it.stonybrook.edu/help/kb/zoom-troubleshooting-tips-signing-in-microphone-blackboard-general-issues

Thanks to Julie & Nichole for their tips as always!