Some used clickers are coming from classroom kits where, because they are used differently than we do here at SBU, have had their clicker IDs changed and they no longer match the ID printed on the back on the device. This will result in your course results not processing correctly.
To check to see if you device ID is set correctly…
press the wrench button
then the go right button twice
press the button under where it says OK
press under OK one more time
You should see Device ID: and whatever the device is set to will show here.
see if that matches what is on the back, printed on the clicker.
You may find that some of your students have not properly registered their clicker licenses (AKA Subscriptions) and others may not have successfully made an account at all with Turning.
An easy way for you to reach out to these students is to use the new email feature in TurningPoint. To do this, launch the software, and go to the Manage tab. Then, select your course on the left panel so it is highlighted.
On the top right, there will be a little envelope icon. Click that, and it will give you options to reach out to your students. Do not check the Clicker ID box as students using mobile devices will get a message telling them they need to add a clicker ID. But, do check the Subscription and Create Account boxes and then click Send. Students who need to just add a subscription will get instructions to do so, and students who need to create an account will get the appropriate instructions as well.
Right now – SBU is using Turning Point Cloud for clickers in our classrooms. As of tomorrow (May 31st), Turning Technologies will be releasing a new version of the software called Turning Point 8. It will show up as a download from your instructor user account through Turning Technologies:
Turning Point 8 is NOT backwards compatible. Any assessment and quizzes made with Turning Point 8 will NOT work in our classrooms and lecture halls. (See above in the screen shot where it says “Before you download, please check with your institution…”)
The new version also will not be compatible with loading grades into blackboard until we decide to switch to the new version… so even if you only teach with your own laptop, you will not want to use anything but Turning Point Cloud at this time.
In an attempt for uniformity and appropriate faculty support of technologies, as well as saving our students the expense of being required to use multiple response systems; I am reminding everyone that Turning Technologies is the supported classroom student response system. What the students purchase can be used in both face to face and online responses; as well as at the instructor’s discretion, with a physical clicker or a virtual one.
Other companies that may come call or come onto campus are not supported. Namely Top Hat.
We re-evaluate the provider that we choose to use every few years as technology changes and evolves.
Turning Technologies will last a few more seasons, but Fall 2014 will be the year when they jumped the shark. It’s too close to the advent of newer methods of student responses for such a large hiccup. Really a shame they couldn’t have gone out more peacefully.
I’m happy to say that it is supposed to work much better this spring. (Installing the new version on my computer as we speak.) You can check to see if you have the newest version by opening up your application, then clicking on the TurningPoint Cloud logo at the bottom on the screen. A window will appear and one of the buttons is Check for Updates.