Some used clickers are coming from classroom kits where, because they are used differently than we do here at SBU, have had their clicker IDs changed and they no longer match the ID printed on the back on the device. This will result in your course results not processing correctly.
To check to see if you device ID is set correctly…
press the wrench button
then the go right button twice
press the button under where it says OK
press under OK one more time
You should see Device ID: and whatever the device is set to will show here.
see if that matches what is on the back, printed on the clicker.
You are in your Blackboard grade center in your course.
There are plenty of columns, in fact you are pretty sure there are more than you can see at the moment. But … there is the vertical scroll bar… and there, I’m pretty sure, is where the horizontal scroll bar should be, but it is not.
Did I mention that you are on a Mac? (I am too, no shame there.)
OK – this is a system setting on your Mac. Go to the Apple menu.
Select “System Preferences…”
Now select General.
and finally, make sure “Show scroll bars:” is set to Always.
I have written about this before, but the clicker looks different, so I thought it was worth going over again.
There are two different ways that a student can use a clicker to send information to the instructor. The first is the normal use of the clicker in the classroom… the poll response. When a student uses this, the screen looks like this,
And when the student answers, they get a confirmation that the answer was received, and as long as the poll was given some grade, they may also get points in their blackboard grade book.
The second thing that students can send with their clickers are Messages. The student enters into this mode by pressing the wrench button on the clicker,
and then sending the message
The student also gets a happy confirmation that this has been sent.. and messages can only be sent when the polls are open. But there are no grades or points associated with this activity, and if they believe they have answered a poll, they will get a zero.
As the instructor, you can check to see if this is happening in your class by opening the TurningPoint 8 software, go to the Manage tab, select a session file and click on Reports.
If you, like me get this error – ignore it
just click ok
and use the pulldown to select the report type Session Log
If you see entries that look like:
“Doe, John (8D5678) sent a message to the presenter: D”
You have students that think they are answering polls, but are really sending messages. If you see things like:
“Doe, John (8D5678) sent a message to the presenter: Can you talk more about Mitosis?”
You have students who are sending messages, thinking you will see them and respond.
If you would like to see messages during class – you can.
You can click on the button as seen above that looks like a comic dialog bubble.. and that brings up a chat area that looks like this:
I hope this helps, and if you have any questions, feel free to reach out to either TLT @ email@example.com or Turning Technologies at firstname.lastname@example.org
Right now – SBU is using Turning Point Cloud for clickers in our classrooms. As of tomorrow (May 31st), Turning Technologies will be releasing a new version of the software called Turning Point 8. It will show up as a download from your instructor user account through Turning Technologies:
Turning Point 8 is NOT backwards compatible. Any assessment and quizzes made with Turning Point 8 will NOT work in our classrooms and lecture halls. (See above in the screen shot where it says “Before you download, please check with your institution…”)
The new version also will not be compatible with loading grades into blackboard until we decide to switch to the new version… so even if you only teach with your own laptop, you will not want to use anything but Turning Point Cloud at this time.
This letter went out to all SBU students that had previously registered clickers (and were registered for class in the Fall 14 semester) from within our Blackboard system:
As a previously registered clicker user you are receiving this code so that you can have a free Turning Account and ResponseWare license which will last without further payment for 4 years (48 months).
This license code is for you, do not share this with anyone else.
To Create an Account and Activate License:
Create an Account and Register Devices:
1. Log into https://blackboard.stonybrook.edu – go into any course, then Tools -> Turning Account Registration. You will be taken to the Turning Account Registration website.
2. Complete the necessary fields below Sign Up and click Create Account.
3. Complete additional information and click Save.
4. Sign in with Username and password.
5. Click License tab.
6. Click Purchase.
7. Enter 4SBU and submit.
8. Enter your license code: fakecode
9. Click Redeem.
Any questions can be directed to our Technical Support Team at email@example.com or 866.746.3015.
This Fall, Turning Technologies is changing their software to a cloud based registration system. This doesn’t change it’s functionality for it’s use in the classroom or class preparation, and the software is already available online here:
As an instructor, be sure to create a turning account that is an “Instructor” account.
We are still using Turningpoint 5 till the end of the Summer II session, and therefore do not have the new building block for the cloud version installed on Blackboard. (Getting a roster/uploading grades will not work in TurningPoint Cloud till the Fall semester.) Just tried – and you can get your roster from the new software with the current production server of Blackboard.
The only difference in functionality is that we are allowing the use of ResponseWare for iOS/Android/web. This will allow students to use their smart device or laptop instead of a physical clicker — if you allow it. There are things to consider beforehand; like whether you want them using their devices in the classroom, the fact that they can poll in from remote locations (with assistance from a student in the class feeding them info), possible saturation of our wireless infrastructure and possible lack of cell service penetration.
Call me if you have any questions and here is a video showing how to download the new software and create your cloud account:
Clickers are used to gain student involvement in even the largest classrooms. At Stony Brook University, a lot of our instructors will assign points to the students whether they get the question right or not. Sometimes the same amount of points, sometimes not – and sometimes those grades make it to the grade book and sometimes, they only measure whether the students were responsive enough to merit attendance for the day.
So what does it mean if the results manager shows a 0 in the situation where the instructor gives points whether the students got the answers wrong or not? First, make sure that the instructor marked something as correct. If most students have a grade of some sort – but one or two students have zeros across the board, this isn’t likely the issue. You can double check that something was marked as correct, by going to the Turningpoint Manage tab selecting a session, and clicking Edit Session.
In the above picture you can see that answer 1 is marked correct and that both incorrect and correct answers would get a value of 1. So this doesn’t account for the 0 in the results manager or grade book.
The next thing that could be wrong, could be that the student unwittingly was in “Send Message” mode, rather than just in the regular polling mode. To find out if this is the case, go to Manage tab, then while having a session highlighted, click the Reports button.
Then for the type of report, choose “Session Log.” Here is where Turningpoint keeps messages that were sent to you when polls were open. You can see below, someone did in fact send “Hi.”
However, you can also see that two students were sending in what they thought were answers to the polls. If these students have zeros – you now know why.
Students could use laptops, ipod touches, or smart phones in class to respond to questions from the instructor. If you keep the “poll” or quiz open, you can also collect answers asynchronously for online/flipped learning. The answers are dumped to a spreadsheet, so you have all the data for assessment, attendance and participation.