Category Archives: grades

Missing Clicker Grade? Check this:

I have written about this before, but the clicker looks different, so I thought it was worth going over again.

There are two different ways that a student can use a clicker to send information to the instructor.  The first is the normal use of the clicker in the classroom… the poll response.  When a student uses this, the screen looks like this,

And when the student answers, they get a confirmation that the answer was received, and as long as the poll was given some grade, they may also get points in their blackboard grade book.

The second thing that students can send with their clickers are Messages.  The student enters into this mode by pressing the wrench button on the clicker,

and then sending the message

The student also gets a happy confirmation that this has been sent.. and messages can only be sent when the polls are open. But there are no grades or points associated with this activity, and if they believe they have answered a poll, they will get a zero.

As the instructor, you can check to see if this is happening in your class by opening the TurningPoint 8 software, go to the Manage tab, select a session file and click on Reports.

If you, like me get this error – ignore it

just click ok

and use the pulldown to select the report type Session Log


If you see entries that look like:

“Doe, John (8D5678) sent a message to the presenter: D”

You have students that think they are answering polls, but are really sending messages.  If you see things like:

“Doe, John (8D5678) sent a message to the presenter: Can you talk more about Mitosis?”

You have students who are sending messages, thinking you will see them and respond.

If you would like to see messages during class – you can.

You can click on the button as seen above that looks like a comic dialog bubble..  and that brings up a chat area that looks like this:

I hope this helps, and if you have any questions, feel free to reach out to either TLT @ or Turning Technologies at


Right now – SBU is using Turning Point Cloud for clickers in our classrooms.  As of tomorrow (May 31st), Turning Technologies will be releasing a new version of the software called Turning Point 8.  It will show up as a download from your instructor user account through Turning Technologies:



Turning Point 8 is NOT backwards compatible.  Any assessment and quizzes made with Turning Point 8 will NOT work in our classrooms and lecture halls.  (See above in the screen shot where it says “Before you download, please check with your institution…”)

The new version also will not be compatible with loading grades into blackboard until we decide to switch to the new version… so even if you only teach with your own laptop, you will not want to use anything but Turning Point Cloud at this time.


Just so you know what we are sending…

This letter went out to all SBU students that had previously registered clickers (and were registered for class in the Fall 14 semester) from within our Blackboard system:

Dear Student

As a previously registered clicker user you are receiving this code so that you can have a free Turning Account and ResponseWare license which will last without further payment for 4 years (48 months).

This license code is for you, do not share this with anyone else.

To Create an Account and Activate License:

Create an Account and Register Devices:
1. Log into – go into any course, then Tools -> Turning Account Registration. You will be taken to the Turning Account Registration website.
2. Complete the necessary fields below Sign Up and click Create Account.
3. Complete additional information and click Save.
4. Sign in with Username and password.
5. Click License tab.
6. Click Purchase.
7. Enter 4SBU and submit.
8. Enter your license code: fakecode
9. Click Redeem.

Any questions can be directed to our Technical Support Team at or 866.746.3015.

Detailed instructions are attached as well

Clicker registration changing

This Fall, Turning Technologies is changing their software to a cloud based registration system.  This doesn’t change it’s functionality for it’s use in the classroom or class preparation, and the software is already available online here:

turningpoint cloud image



As an instructor, be sure to create a turning account that is an “Instructor” account.
We are still using Turningpoint 5 till the end of the Summer II session, and therefore do not have the new building block for the cloud version installed on Blackboard. (Getting a roster/uploading grades will not work in TurningPoint Cloud till the Fall semester.) Just tried – and you can get your roster from the new software with the current production server of Blackboard.


The only difference in functionality is that we are allowing the use of ResponseWare for iOS/Android/web. This will allow students to use their smart device or laptop instead of a physical clicker — if you allow it. There are things to consider beforehand; like whether you want them using their devices in the classroom, the fact that they can poll in from remote locations (with assistance from a student in the class feeding them info), possible saturation of our wireless infrastructure and possible lack of cell service penetration.


Call me if you have any questions and here is a video showing how to download the new software and create your cloud account:


Turningpoint Clicker grading issue

Clickers are used to gain student involvement in even the largest classrooms. At Stony Brook University, a lot of our instructors will assign points to the students  whether they get the question right or not. Sometimes the same amount of points, sometimes not – and sometimes those grades make it to the grade book and sometimes, they only measure whether the students were responsive enough to merit attendance for the day.

So what does it mean if the results manager shows a 0 in the situation where the instructor gives points whether the students got the answers wrong or not? First, make sure that the instructor marked something as correct.  If most students have a grade of some sort – but one or two students have zeros across the board, this isn’t likely the issue. You can double check that something was marked as correct, by going to the Turningpoint Manage tab selecting a session, and clicking Edit Session.

example of the edit session window
example of the edit session window

In the above picture you can see that answer 1 is marked correct and that both incorrect and correct answers would get a value of 1. So this doesn’t account for the 0 in the results manager or grade book.

The next thing that could be wrong, could be that the student unwittingly was in “Send Message” mode, rather than just in the regular polling mode. To find out if this is the case, go to Manage tab, then while having a session highlighted, click the Reports button.


where to find the Session Log report
where to find the Session Log report

Then for the type of report, choose “Session Log.”  Here is where Turningpoint keeps messages that were sent to you when polls were open.  You can see below, someone did in fact send “Hi.”

Session Log from Turningpoint
Session Log from Turningpoint

However, you can also see that two students were sending in what they thought were answers to the polls.  If these students have zeros – you now know why.

Google Forms as a virtual clicker

Students could use laptops, ipod touches, or smart phones in class to respond to questions from the instructor. If you keep the “poll” or quiz open, you can also collect answers asynchronously for online/flipped learning. The answers are dumped to a spreadsheet, so you have all the data for assessment, attendance and participation.

poll seen from iphone
poll seen from iphone